Employer reviews on Glassdoor and Indeed that break the rules
Flag employer reviews that breach Glassdoor or Indeed guidelines and respond constructively to the rest.
Glassdoor and Indeed remove employee reviews that breach their community guidelines, such as reviews disclosing confidential information, targeting named individuals inappropriately or not written by genuine employees. We assess each review, flag those that qualify, and help you respond constructively to genuine criticism, which is what candidates notice.
Who this is for
- Employers after layoffs or restructuring
- Companies whose managers are named in reviews
- Businesses with suspected fake employer reviews
Who it is not for
- Identifying anonymous reviewers or retaliating against employees
Routes we use
Each route is assessed before anything is filed. Strength ratings are general indications; every case turns on its facts.
Guideline flag
Moderate route- When it applies
- The review breaches the platform's community guidelines.
- What it needs
- The review and the specific guideline.
Named individual content
Moderate route- When it applies
- A review targets a named person inappropriately.
- What it needs
- The review and the person affected.
Response strategy
Strong route- When it applies
- The review is genuine.
- What it needs
- An agreed tone and escalation policy.
How the work runs
- Eligibility reviewWe test each URL against the relevant law and platform policy before anything is filed.
- Evidence packWe build the submission: identity, context, dates, policy clauses and supporting documents.
- Submission and follow-upRequests are filed, tracked and chased. Refusals are appealed where grounds exist.
- FallbackWhere removal is refused or unavailable, we move the case to search repair.
Evidence you will need
- Employer account access or screenshots
What you receive
- Review assessment
- Flags filed
- Response playbook and drafts
What we cannot promise
- We will not try to unmask reviewers or pressure staff.
Frequently asked questions
Can Glassdoor reveal who wrote a review?
Glassdoor protects reviewer anonymity and resists disclosure. We do not pursue unmasking.
Should HR reply to every review?
Replying thoughtfully to a representative share, including negative ones, shows you listen.
Can reviews about pay be removed?
Not if they are genuine opinions. Content disclosing confidential business information may breach guidelines.
Does this cover Indeed?
Yes, as well as other employer review sites relevant to your sector.
Is my enquiry confidential?
Yes. You can make first contact without giving your name, we sign a non-disclosure agreement before you share case details, and case files are held in restricted, encrypted storage with access limited to your case team.
Prefer to start yourself?
Removal guideCan I get a Glassdoor review removed?
Read the guideRelated services
Often combined with
Employer Reputation
Glassdoor, Indeed and LinkedIn: the reputation candidates see before they apply.
Learn more RemoveFake Review Removal
Identify and report fake, malicious and policy-breaching reviews on Google, Trustpilot and more.
Learn more RepairOnline Review Management
Response strategy, lawful review requests and multi-location reporting.
Learn moreStart with a confidential conversation
Tell us as much or as little as you like. We sign an NDA before you share case details, and we will tell you honestly whether we can help.