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Repair service

Improve how Perplexity describes and cites you

Measure and improve how Perplexity describes your name or brand, by correcting the sources it relies on.

The short answer

Perplexity is an answer engine that searches the web for every question and shows its sources prominently. That makes it transparent: you can see exactly which pages shape what it says about you. We use that visibility to correct and strengthen the sources and track the result.

Who this is for

  • Businesses whose customers research them through Perplexity
  • Executives and professionals misdescribed by Perplexity
  • Organisations whose past issues dominate AI answers

Who it is not for

  • Anyone seeking to insert false or promotional claims into Perplexity

What the work involves

Structured testing

The questions customers, investors, journalists and employers ask Perplexity, in several phrasings and repeated over time, because answers vary between sessions.

How it sources answers

Perplexity retrieves web pages for each answer and lists the sources it used, which makes the influence of each page visible.

Accuracy grading

Each claim checked against the record and graded accurate, partly accurate, inaccurate or missing.

Source correction

Inaccurate or outdated pages corrected, updated or removed through the proper publisher, platform and legal routes.

Authoritative facts

Clear fact pages, structured data, consistent profiles and an llms.txt file so accurate information is easy to find and cite.

Feedback and follow-up

We use Perplexity's feedback option for factual errors and focus on the cited pages, which is where lasting change comes from.

How the work runs

  1. Search mappingWe identify the queries that matter and every result competing for them.
  2. Asset planWe decide which owned, earned and third-party assets can credibly outrank the problem.
  3. Build and publishProfiles, pages, articles and entity data are created or corrected, all truthful and attributable.
  4. Measure and adjustRankings are tracked weekly and the plan is adjusted to what the search engine rewards.

What you receive

  • Perplexity answer log with dated captures
  • Accuracy scorecard
  • Source influence map
  • Correction plan and execution
  • Retest report

What we cannot promise

  • No one outside the provider controls what Perplexity says. We improve the evidence it draws on and measure the change.
  • We do not use hidden text, fake reviews or planted content to influence AI systems.

Frequently asked questions

Why is Perplexity easier to influence than other assistants?

Because it shows its sources. Improving a cited page often changes the answer quickly.

Can Perplexity cite a forum thread about me?

Yes. Forum threads are common sources. We assess whether they can be removed and build stronger sources where they cannot.

How long before Perplexity answers change?

Where the assistant searches the web, corrected sources can be reflected within weeks. Answers that rely on training data change on the provider's own update schedule.

Is this included in the AI Reputation Audit?

The audit covers all major assistants at once. This service goes deeper on one assistant and carries out the corrections.

Is my enquiry confidential?

Yes. You can make first contact without giving your name, we sign a non-disclosure agreement before you share case details, and case files are held in restricted, encrypted storage with access limited to your case team.

Start with a confidential conversation

Tell us as much or as little as you like. We sign an NDA before you share case details, and we will tell you honestly whether we can help.