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SRA, and other regulators such as the BSB and CILEx Regulation

Reputation management for law firms and solicitors

Law firms are judged on reviews, legal directory rankings, press coverage of cases and what appears for partners' names. We help firms and individual solicitors manage that picture within professional rules.

Common reputation risks

  • Reviews from opponents or dissatisfied clients
  • Press coverage of cases naming the firm
  • Disciplinary records for individual solicitors
  • Partner search results that do not reflect their practice
Compliance notes.
  • Replies to reviews must protect client confidentiality and privilege.
  • Published regulatory decisions follow the regulator's publication policy.
We do not influence regulators' published decisions, and nothing on this page is legal advice.

Frequently asked questions

Can an opponent leave a review of our firm?

Many platforms require reviewers to have been customers. Reviews from non-clients can often be reported.

Can SRA decisions be delisted?

Published decisions follow the SRA's own policy. Search engines weigh public interest heavily for regulated professionals.

Do you work on client matters?

Yes, through legal removal coordination, under your instruction.

Can partners use this individually?

Yes, and the firm can instruct on their behalf.

Start with a confidential conversation

Tell us as much or as little as you like. We sign an NDA before you share case details, and we will tell you honestly whether we can help.