When online harassment targets you or your people
Evidence, takedowns and escalation when you or your staff are targeted by online harassment.
Sustained online harassment, pile-ons and trolling harm people and reputations. We preserve evidence properly, report content through the platform routes that act fastest, reduce exposure of personal details, and support escalation to the police or solicitors where the conduct may be criminal or unlawful.
Who this is for
- Individuals targeted by harassment campaigns
- Employers whose staff are targeted online
- Public figures, creators and professionals facing pile-ons
Who it is not for
- Identifying and confronting critics. We use proper routes only.
Routes we use
Each route is assessed before anything is filed. Strength ratings are general indications; every case turns on its facts.
Platform reports
Moderate route- When it applies
- Posts breach harassment, threats or privacy rules.
- What it needs
- Preserved evidence with links and dates.
- Source
- Online Safety Act 2023
Exposure reduction
Strong route- When it applies
- Personal details are being shared.
- What it needs
- Where details appear.
- Source
- Google: personal information removal policy
Police report
Case-dependent- When it applies
- Conduct may be a criminal offence, such as harassment or threatening communications.
- What it needs
- An organised evidence log.
- Source
- Protection from Harassment Act 1997
Civil action
Case-dependent- When it applies
- Harassment continues and a legal remedy is needed.
- What it needs
- Evidence and advice from partner solicitors.
- Source
- Protection from Harassment Act 1997
How the work runs
- BaselineWe record the current state of every monitored surface and agree alert thresholds.
- MonitoringSearch, reviews, news, forums, social platforms and AI answers are checked on a set cadence.
- Triage and escalationAlerts are graded info, watch, high or critical, with a named owner for each.
- ReportingMonthly reporting shows movement, actions taken and risks ahead.
Evidence you will need
- Links and screenshots with dates
- Any direct messages or threats
What you receive
- Evidence log
- Reports and takedowns
- Exposure clean-up
- Escalation pack
What we cannot promise
- We cannot stop people forming or voicing lawful opinions.
Frequently asked questions
Should I block or reply?
Blocking and muting are usually wise; replying rarely helps. Preserve evidence before blocking.
When should I go to the police?
If you receive threats, or the conduct is persistent and causes alarm or distress. If you are in immediate danger, contact the police straight away.
Can you find out who is behind anonymous accounts?
Identification normally needs a court order. We can support your solicitors if that route is justified.
Do you support staff wellbeing?
We handle the online side and signpost support services for the people affected.
Is my enquiry confidential?
Yes. You can make first contact without giving your name, we sign a non-disclosure agreement before you share case details, and case files are held in restricted, encrypted storage with access limited to your case team.
Prefer to start yourself?
Removal guideWhat should I do if someone is impersonating me online?
Read the guideRelated services
Often combined with
Social Media Content Removal
Posts, comments and accounts on X, Instagram, TikTok, LinkedIn and Facebook that break platform rules.
Learn more ProtectExecutive and Family Privacy Protection
Ongoing removal of addresses and personal details, doxxing watch and family coverage.
Learn more RemoveIntimate Image Removal Support
Confidential, fast support to remove intimate images shared without consent, real or synthetic.
Learn moreStart with a confidential conversation
Tell us as much or as little as you like. We sign an NDA before you share case details, and we will tell you honestly whether we can help.