Reputation management for small and medium businesses
For a smaller business, a handful of reviews or one complaint thread can decide whether a customer gets in touch. We focus on the fixes that matter most: fake review removal, a strong review process, accurate profiles and clean search results for your name.
Situations we handle
- A sudden run of fake or malicious reviews
- A former customer or employee posting on complaint sites
- Autocomplete showing 'scam' or 'complaints' next to your name
- Competitors or impersonators using your brand
Who usually refers
Accountants, business advisers and trade associations.
Confidentiality
Straightforward, fixed-scope engagements with clear pricing.
Frequently asked questions
Is reputation management affordable for small businesses?
We scope small businesses on fixed fees for defined problems, so costs are known in advance.
Can you remove a one-star review?
Only if it breaks platform rules or the law. We will help you reply to genuine ones.
How do we get more reviews?
Ask every customer, consistently, at the right moment, without incentives or filtering.
What if a competitor is posting fake reviews?
We gather evidence, report the reviews and advise on further steps.
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Learn moreStart with a confidential conversation
Tell us as much or as little as you like. We sign an NDA before you share case details, and we will tell you honestly whether we can help.