Remove results from Google using the right policy
Requests to remove results from Google under its legal, privacy and outdated content policies.
Google removes or delists results in defined circumstances: personal contact details and doxxing, non-consensual intimate imagery, content removed at source that still shows, legal complaints, and data protection requests in the UK and EU. Each has its own form, criteria and evidence standard. We choose the right one and make the case properly.
Who this is for
- Individuals with personal details, images or outdated content in Google
- Businesses facing unlawful or infringing results
- Anyone whose previous request to Google was refused
Who it is not for
- Results that are lawful and within Google's policies
Routes we use
Each route is assessed before anything is filed. Strength ratings are general indications; every case turns on its facts.
Personal information policy
Strong route- When it applies
- Results expose contact details, identity documents, confidential records or doxxing content.
- What it needs
- The URLs, what is exposed, why it creates risk.
- Source
- Google: personal information removal policy
Outdated content
Strong route- When it applies
- The page has changed or been removed but Google still shows the old version.
- What it needs
- The URL and the current live state of the page.
- Source
- Google: remove outdated content tool
Legal removal request
Case-dependent- When it applies
- Content is defamatory, infringes copyright or breaches other law.
- What it needs
- Legal basis, evidence, and often a supporting letter.
- Source
- Google: report content for legal reasons
Data protection delisting
Moderate route- When it applies
- Results about an individual are inaccurate, outdated, irrelevant or excessive.
- What it needs
- Identity and a reasoned case per URL.
- Source
- UK GDPR Article 17
How the work runs
- Eligibility reviewWe test each URL against the relevant law and platform policy before anything is filed.
- Evidence packWe build the submission: identity, context, dates, policy clauses and supporting documents.
- Submission and follow-upRequests are filed, tracked and chased. Refusals are appealed where grounds exist.
- FallbackWhere removal is refused or unavailable, we move the case to search repair.
Evidence you will need
- Search queries and result URLs
- Photo ID for personal requests
- Explanation per URL
- Any court orders or prior decisions
What you receive
- Eligibility review of every result
- Drafted and filed requests
- Appeal where refusal is contestable
- Outcome log
What we cannot promise
- Google delisting removes a result from Google only. The page stays online unless the publisher removes it.
- Google makes its own decisions. We cannot influence them outside the published process.
Frequently asked questions
Can Google remove a news article?
Google does not remove news pages from the web, but it may delist a result from searches for your name under data protection law, or for legal reasons.
What if Google already refused me?
Refusals can be contested with better evidence, and UK and EU residents can complain to their data protection regulator.
Does removal from Google also remove it from Bing?
No. Bing and other search engines have their own processes. We file with each where relevant.
How long does Google take to decide?
Policy removals are often decided within days. Data protection requests typically take longer.
Will I be told the reason for a refusal?
Google usually gives a short reason, which we use to decide whether an appeal or complaint has merit.
Is my enquiry confidential?
Yes. You can make first contact without giving your name, we sign a non-disclosure agreement before you share case details, and case files are held in restricted, encrypted storage with access limited to your case team.
Prefer to start yourself?
Removal guideHow do I remove my personal information from Google?
Read the guideRelated services
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Tell us as much or as little as you like. We sign an NDA before you share case details, and we will tell you honestly whether we can help.