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FCA for motor finance, trading standards and the Motor Ombudsman

Reputation management for dealerships and automotive businesses

Car buyers compare dealerships, garages and leasing firms on Google reviews, specialist review sites and forums before they visit. We help automotive businesses keep profiles accurate, reviews genuine and fairly answered, and search results clean.

Common reputation risks

  • Review swings after a single bad sale or repair
  • Duplicate or outdated location listings
  • Finance complaints discussed on forums
  • Fake reviews from competitors or non-customers
Compliance notes.
  • Replies must not disclose customer finance details.
  • Motor finance communications must meet FCA expectations; check with compliance before responding publicly.
We do not influence regulators' published decisions, and nothing on this page is legal advice.

Frequently asked questions

Can reviews from people who never bought from us be removed?

Where records show they were not customers, the reviews can usually be reported.

Do you manage many dealership locations?

Yes, with location-level reporting.

Can you help with a finance complaint thread?

We assess removal routes and help you respond factually without breaching confidentiality.

Do you work with manufacturer programmes?

Yes, alongside any reputation requirements your manufacturer sets.

Start with a confidential conversation

Tell us as much or as little as you like. We sign an NDA before you share case details, and we will tell you honestly whether we can help.