Industries
Every sector has its own review platforms, regulators and reputation risks. We plan around them.
Healthcare
Clinics, practices and practitioners are reviewed publicly by patients, rated by regulators and discussed in forums, while being unable to reply in detail because of confidentiality. We manage reputation within those constraints.
Read more SRALegal Services
Law firms are judged on reviews, legal directory rankings, press coverage of cases and what appears for partners' names. We help firms and individual solicitors manage that picture within professional rules.
Read more FCA and PRAFinancial Services
In financial services, reputation risk sits close to regulatory risk. Communications must be fair, clear and not misleading, and impersonation of firms and executives in scams is widespread. We work within those constraints.
Read more Property redress schemes and trading standardsProperty
Estate agents, letting agents, developers and landlords are reviewed intensely, often in emotional situations. We help property businesses handle reviews, complaints and search results fairly and consistently.
Read more Food hygiene ratings and local authority licensingHospitality
Hotels, restaurants and venues live and die by reviews across several platforms. We help hospitality groups respond well, report the reviews that break the rules and see what customers are telling them.
Read more OfstedEducation
Education providers face parent forums, student reviews, inspection reports and press interest, often involving safeguarding and minors. We handle education reputation with particular care for the people involved.
Read more Trading standards and the CMAE-commerce and Marketplaces
Online retailers are judged on store reviews, marketplace ratings, complaint forums and scam warnings. We help protect brand search results, handle reviews and act against fake stores using your name.
Read more ICO for data incidentsTechnology
Technology companies are discussed on developer forums, review platforms, employer sites and increasingly in AI assistant answers that compare them with competitors. We make sure those sources describe you accurately.
Read more FCA for motor financeAutomotive
Car buyers compare dealerships, garages and leasing firms on Google reviews, specialist review sites and forums before they visit. We help automotive businesses keep profiles accurate, reviews genuine and fairly answered, and search results clean.
Read more Trade bodies and trading standardsConstruction and Trades
Builders, electricians, plumbers and home improvement firms win work on reviews and search results. One unhappy client or a dispute posted online can cost jobs for years. We help trades handle reviews fairly, remove what breaks the rules, and keep their search presence strong.
Read more CQCCare Homes and Senior Living
Families choosing care read inspection reports, review sites and local news closely. Care providers must respond to concerns while protecting residents' privacy. We help providers present accurate, current information and respond to reviews with care.
Read more Franchise agreements and consumer lawFranchises
In a franchise, one location's reviews affect the whole brand. We give franchisors a consistent review standard and a network-wide view, while respecting franchisees' ownership of their local relationships.
Read more Trading standards and the CMARetail
Retailers are judged on store and delivery reviews, social comments and scam warnings. We help retail brands keep review profiles healthy, act against fake stores and impersonation, and handle viral complaints quickly.
Read more The Charity CommissionCharities and Non-profits
Charities depend on public trust. A critical story, safeguarding concern or social media storm can affect donations and volunteers quickly. We help charities respond transparently, correct what is wrong and keep an accurate record visible.
Read moreStart with a confidential conversation
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