Manage the employer reputation candidates see
Glassdoor, Indeed and LinkedIn: the reputation candidates see before they apply.
Candidates research employers on Glassdoor, Indeed, LinkedIn and forums before they apply or accept. Employer reputation work means responding constructively to employee reviews, reporting those that breach platform rules, keeping employer profiles accurate, and making sure the search results for your company name and 'careers' tell the true story.
Who this is for
- Employers struggling to hire because of online reviews
- Companies after restructuring or redundancies
- Leadership teams named in employee reviews
Who it is not for
- Identifying or retaliating against employees who leave reviews
What the work involves
Review response
Constructive replies that show you listen.
Policy reporting
Reviews that breach platform rules, such as naming individuals inappropriately.
Profile accuracy
Complete, current employer profiles.
Careers search results
What ranks for your company name with 'jobs', 'careers' or 'reviews'.
How the work runs
- Search mappingWe identify the queries that matter and every result competing for them.
- Asset planWe decide which owned, earned and third-party assets can credibly outrank the problem.
- Build and publishProfiles, pages, articles and entity data are created or corrected, all truthful and attributable.
- Measure and adjustRankings are tracked weekly and the plan is adjusted to what the search engine rewards.
What you receive
- Employer reputation audit
- Response playbook
- Profile updates
- Quarterly report
What we cannot promise
- We will not help identify anonymous reviewers.
Frequently asked questions
Can Glassdoor reviews be removed?
Only if they breach Glassdoor's community guidelines.
Should we encourage staff to leave reviews?
You can invite all staff to share honest feedback. Pressuring or incentivising positive reviews is not acceptable.
Who should reply to reviews?
Usually HR or leadership, using an agreed approach.
Does this help hiring?
Candidates consistently cite employer reviews in decisions, so response quality matters.
Can you remove a review naming a manager?
Some platforms remove content targeting named individuals. We assess each one.
Is my enquiry confidential?
Yes. You can make first contact without giving your name, we sign a non-disclosure agreement before you share case details, and case files are held in restricted, encrypted storage with access limited to your case team.
Prefer to start yourself?
Removal guideCan I get a Glassdoor review removed?
Read the guideRelated services
Often combined with
Online Review Management
Response strategy, lawful review requests and multi-location reporting.
Learn more ProtectReputation Monitoring and Intelligence
Search, reviews, news, forums, social and AI answers, watched on a set cadence with graded alerts.
Learn more ProtectCrisis Management
Rapid, calm response when damaging information is spreading now.
Learn moreStart with a confidential conversation
Tell us as much or as little as you like. We sign an NDA before you share case details, and we will tell you honestly whether we can help.