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Repair service

A Google Business Profile that earns trust

Accurate, verified, policy-compliant Google Business Profiles with review response and suspension support.

The short answer

For many customers, your Google Business Profile is the first thing they see: rating, reviews, photos, hours and answers. We make sure each profile is verified, accurate and within Google's guidelines, fix suggested edits made by the public, help with suspensions, and run a consistent review response process.

Who this is for

  • Local and multi-location businesses
  • Businesses with suspended, duplicated or hijacked profiles
  • Firms whose profile shows wrong information

Who it is not for

  • Virtual office or fake-address listings, which breach Google's guidelines

What the work involves

Verification and ownership

Making sure you control every profile for your business.

Accuracy

Name, category, address, hours and attributes that match reality and Google's guidelines.

Public edits and duplicates

Correcting suggested edits and merging or removing duplicates.

Suspension support

Reinstatement requests with the evidence Google needs.

Review response

Consistent replies and reporting of policy-breaching reviews.

How the work runs

  1. Search mappingWe identify the queries that matter and every result competing for them.
  2. Asset planWe decide which owned, earned and third-party assets can credibly outrank the problem.
  3. Build and publishProfiles, pages, articles and entity data are created or corrected, all truthful and attributable.
  4. Measure and adjustRankings are tracked weekly and the plan is adjusted to what the search engine rewards.

What you receive

  • Profile audit
  • Corrections and verification
  • Reinstatement request if needed
  • Monthly review report

What we cannot promise

  • Google controls rankings and suspension decisions.

Frequently asked questions

Why was my profile suspended?

Common causes include address or name issues against Google's guidelines. The audit identifies the likely cause before a reinstatement request.

Can someone else change my profile?

Members of the public can suggest edits, which Google may apply. Monitoring catches them.

Can I list a virtual office?

Google's guidelines generally do not allow profiles at virtual offices.

Do you post updates for us?

We can, but our focus is accuracy, reviews and trust rather than promotion.

Is my enquiry confidential?

Yes. You can make first contact without giving your name, we sign a non-disclosure agreement before you share case details, and case files are held in restricted, encrypted storage with access limited to your case team.

Start with a confidential conversation

Tell us as much or as little as you like. We sign an NDA before you share case details, and we will tell you honestly whether we can help.