Get inaccurate press coverage corrected
Corrections, clarifications and complaints to publishers and press regulators when coverage breaches standards.
When a newspaper or magazine gets facts wrong or intrudes on privacy, you can ask it to correct the record and, if it will not, complain to its regulator. Most UK national and regional titles are members of IPSO; others use IMPRESS or their own complaints process. We prepare the complaint around the specific clause breached and the evidence that proves it.
Who this is for
- Individuals and businesses misreported in the press
- People whose privacy was intruded on by a publication
- Organisations needing a factual correction on record
Who it is not for
- Disagreements with fair comment or opinion, which press codes protect
Routes we use
Each route is assessed before anything is filed. Strength ratings are general indications; every case turns on its facts.
Direct request to the publisher
Moderate route- When it applies
- A factual error can be shown with evidence.
- What it needs
- The article, the error and the correct facts with proof.
Regulator complaint
Case-dependent- When it applies
- The publisher is regulated and the article breaches its code.
- What it needs
- Correspondence with the publisher and evidence of the breach.
- Source
- IPSO: Independent Press Standards Organisation
Search follow-through
Strong route- When it applies
- A correction is published.
- What it needs
- The correction, used to update search and AI sources.
How the work runs
- Eligibility reviewWe test each URL against the relevant law and platform policy before anything is filed.
- Evidence packWe build the submission: identity, context, dates, policy clauses and supporting documents.
- Submission and follow-upRequests are filed, tracked and chased. Refusals are appealed where grounds exist.
- FallbackWhere removal is refused or unavailable, we move the case to search repair.
Evidence you will need
- The article and date
- Documents proving the correct facts
- All correspondence with the publication
What you receive
- Code-based assessment
- Correction request
- Regulator complaint if needed
- Search and AI follow-through after correction
What we cannot promise
- Regulators decide complaints independently, and time limits apply. Act promptly.
Frequently asked questions
Is IPSO free to use?
Yes, complaining to IPSO is free for members of the public.
Are there time limits?
Yes. Regulators expect complaints to be made promptly and apply time limits, so contact us early.
What if the publisher is not a member of IPSO?
It may be regulated by IMPRESS or run its own complaints process. We identify the right route.
Does a correction help my search results?
It can. A published correction is an authoritative source that search engines and AI assistants can draw on.
Is my enquiry confidential?
Yes. You can make first contact without giving your name, we sign a non-disclosure agreement before you share case details, and case files are held in restricted, encrypted storage with access limited to your case team.
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Learn moreStart with a confidential conversation
Tell us as much or as little as you like. We sign an NDA before you share case details, and we will tell you honestly whether we can help.