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Facebook reviews and comments that break Meta's rules

Report Facebook recommendations and comments that breach Meta's Community Standards.

The short answer

Facebook Page recommendations and comments can be reported when they breach Meta's Community Standards, for example harassment, hate speech, impersonation or spam. We assess each item, report those that qualify, and help you moderate your Page properly with clear rules, hidden-word filters and consistent replies.

Who this is for

  • Businesses targeted on their Facebook Page
  • Brands facing coordinated negative comments
  • Local businesses in community groups

Who it is not for

  • Deleting fair criticism from genuine customers

Routes we use

Each route is assessed before anything is filed. Strength ratings are general indications; every case turns on its facts.

Community Standards report

Moderate route
When it applies
The recommendation or comment breaches Meta's standards.
What it needs
Links and the specific standard.

Page moderation

Strong route
When it applies
Spam or abuse keeps appearing.
What it needs
Moderation settings and a published house rule.

How the work runs

  1. Eligibility reviewWe test each URL against the relevant law and platform policy before anything is filed.
  2. Evidence packWe build the submission: identity, context, dates, policy clauses and supporting documents.
  3. Submission and follow-upRequests are filed, tracked and chased. Refusals are appealed where grounds exist.
  4. FallbackWhere removal is refused or unavailable, we move the case to search repair.

Evidence you will need

  • Links and screenshots
  • Page admin access for moderation work

What you receive

  • Assessment and reports
  • Moderation setup
  • Reply drafts

What we cannot promise

  • Meta decides what breaches its standards.
Legal boundary. Digital Repu coordinates removal casework and does not give legal advice. Where a legal route is needed, advice comes from regulated solicitors. See how we work with legal partners.

Frequently asked questions

Can I turn off recommendations?

Page settings allow some control. Turning them off can look evasive, so consider it carefully.

Can you remove posts in community groups?

Posts can be reported to group admins and to Meta if they breach standards.

Should we delete negative comments?

Deleting fair criticism usually causes more harm. Hide spam and abuse; answer the rest.

Does this cover Instagram?

Yes, Instagram follows the same Community Standards.

Is my enquiry confidential?

Yes. You can make first contact without giving your name, we sign a non-disclosure agreement before you share case details, and case files are held in restricted, encrypted storage with access limited to your case team.

Start with a confidential conversation

Tell us as much or as little as you like. We sign an NDA before you share case details, and we will tell you honestly whether we can help.