Repair your business reputation with a structured programme
A structured recovery programme combining removals, search repair, reviews and communications.
Business reputation damage rarely sits in one place. A critical article ranks, reviews dip, a forum thread spreads and AI answers repeat it. Recovery works when every surface is handled in one plan: remove what qualifies, repair search results, rebuild review health and correct the sources AI assistants use.
Who this is for
- Businesses after a public complaint, dispute, closure or press story
- Firms whose search results no longer reflect who they are
- Companies preparing for investment or sale after a difficult period
Who it is not for
- Businesses still causing the underlying harm. Reputation work cannot fix an operational problem.
What the work involves
Removals first
Every item with a removal route is filed before repair work starts.
Search repair
Accurate, authoritative assets are built to compete for the queries that matter.
Review recovery
Review response, genuine review requests and removal of policy-breaching reviews.
AI source correction
The sources behind AI answers are corrected or strengthened.
Communications support
Clear, factual statements where a public response is needed.
How the work runs
- Search mappingWe identify the queries that matter and every result competing for them.
- Asset planWe decide which owned, earned and third-party assets can credibly outrank the problem.
- Build and publishProfiles, pages, articles and entity data are created or corrected, all truthful and attributable.
- Measure and adjustRankings are tracked weekly and the plan is adjusted to what the search engine rewards.
What you receive
- Integrated recovery plan
- Monthly progress reporting with ranking and review data
- Named case lead
What we cannot promise
- Timelines depend on search competition and the authority of the negative content. We set expectations from the audit, not from hope.
Frequently asked questions
How long does recovery take?
Most programmes run three to twelve months. The audit sets a realistic range for your situation.
Can you push a news article off page one?
Often, though not always. It depends on the authority of the article and how many credible assets can be built to compete with it.
Do you create fake content?
No. Every asset we build is accurate and attributable to you.
What do you need from us?
Access to approve content, facts about the business, and a point of contact.
How do you report progress?
Monthly, with ranking positions for target queries, review metrics and completed actions.
Is my enquiry confidential?
Yes. You can make first contact without giving your name, we sign a non-disclosure agreement before you share case details, and case files are held in restricted, encrypted storage with access limited to your case team.
Related services
Often combined with
Search Result Suppression
Build accurate, authoritative results that outrank damaging content that cannot be removed.
Learn more RepairOnline Review Management
Response strategy, lawful review requests and multi-location reporting.
Learn more RepairAI Search Reputation Correction
Correct inaccurate AI answers by fixing the sources assistants rely on.
Learn moreStart with a confidential conversation
Tell us as much or as little as you like. We sign an NDA before you share case details, and we will tell you honestly whether we can help.